Is Your eCommerce Site Ready for the Holidays?
It’s that time of year – the dreaded “pre-holiday” season. It’s when anticipation runs high and sales haven’t quite started to rev up yet.
We recommend that our clients use the month of September to get ready for November and December. That gives us (and them) enough time to check and double check everything. While there are countless items to check off the list, a few things move the sales needle the most.
It’s mid-October, so it’s crunch-time and every day really counts. This isn’t meant as a comprehensive list. This is a “if you’re going to do a few things to get ready, these are the things to make sure you do” list:
1) Make sure you analyze last year’s numbers.
AdWords, Analytics and sales figures. You need to know what worked and what didn’t, specifically during the holiday season. Use that information to create your AdWords campaigns for this year.
It may seem like an obvious step, but some companies review month over month figures. More than any other time, it’s important to review year over year numbers, because the holidays are such an aberration for most ecommerce companies.
2) Get up to speed with your competition.
Read industry trades. Check your competitors’ sites. Have their websites changed? Understanding where they are right now and what the industry buzz is, can help you understand how robust your competition will be in the coming months.
3) Get your email-marketing schedule set now.
Even if all year long you’re able to work a day, a week, or a month ahead, the holidays move so quickly. You have to have a preliminary email-marketing schedule laid out, and get started on the graphics and messaging for these campaigns. The coming days will get busy. You should leave as little to the last minute as possible.
4) Create landing pages that complement your holiday AdWords campaigns.
Landing pages can help improve conversion rates, and are a critical part of the SEM process. Once again, if possible, look back to last year. Learn from what worked and what didn’t. Using the data available should help performance every year, regardless of the economy.
Online marketing is a fast moving industry, even in slow times. During the holiday season, every hour counts. Get in front of the process now, so you can have a successful, profitable, holiday season.
I was at a trade show visiting a friend about a month ago. She has a small and steadily growing business. Her booth sat at an interesting point on the trade show floor, near where the smaller businesses gave way to the behemoths, the brand names we all know.