A morning show, talk show, or cable show featuring one of your products can get your brand and your products in front of millions of people who likely have never heard of you. And unlike advertising, this exposure comes with an implied (and sometimes overt) endorsement.

Here are some quick tips to help make sure you squeeze everything possible out of this moment. http://www.imerex.com/prepare_your_website_for_upcoming_product_mention_on_tv_show.php

Don’t let an opportunity  pass without make sure your website is ready!

Digital Marketing, Marketing internet marketing, Marketing, Online Marketing, TV appearance, website marketing

Welcome back to our series on the common misconceptions of digital marketing. If you’re just joining, this blog discusses Search Engine Optimization(SEO), the process by which websites improve how well a site or page gets listed in search engines for particular search topics and the common misconceptions associated with it.

Today we explore whether getting ranked on the first page of Google is really all it’s cracked up to be. Read on for the second in our series of three SEO misconceptions.

Misconception #2: If you’re on the first page of Google, you’ve done a good job with your SEO efforts.

When I began listening to the SEO conversation, there was a lot of talk about getting onto the first page of Google. So, naturally I assumed that if I typed in a specific keyword and the website magically appeared on the first page of Google, SEO efforts for that business or topic were successful.

What I’ve learned: Most any business can land on the first page of Google. That is not a measure of successful SEO efforts. Appearing in the SERP’s for keywords that drive incremental revenue, that’s what is important.

For example, if I type in the business name “Tallahassee Tim’s Tire Shop”, guess what pops up on the first page of Google? Tallahassee Tim’s Tire Shop. That’s great, but obviously, this user had already heard of this particular tire shop.

When someone searches directly for the name of a specific business, that business will most likely appear on page one of the search engine results pages (SERPS). The real test is whether that same shop appears when a person looking for a tire shop in Tallahassee types in the phrase “tire shops Tallahasee” and discovers your business. It’s the difference between searching for a generic product or service, and searching for a brand.

I have seen many business owners make the same mistake in one of two ways. They either believe that getting on the first page of Google under their exact business name means success; or they are lured into the illusion that being ranked under certain terms necessarily helps their business gain exposure.

What they don’t consider is if that effort in getting ranked actually helps profitability. As a business, it’s important to be ranked under keywords or phrases that help sell the most profitable products or services. Often businesses are lured by companies that get them ranked under obscure terms or terms that just have no search volume, so the ranking doesn’t improve visibility or sales and defeats the purpose.

The SEO series continues tomorrow with our final SEO misconception. Learn what it takes to create a keyword list that gets results.

Digital Marketing, Search Engine Optimization Digital Marketing, Google, Online Marketing, ranking, search engines, SEO

Last week we attended comScore’s webinar about the state of  online retail economy for 3Q 2009. As always, the there was a great deal of informative and interesting data.

For us the most important, and frankly eye-opening, statistic was that while most metrics were down (3Q vs year ago: sales were down 3% , number of transactions per buyer were down 16.4%, dollars spent per buyer down 18.4% and dollars per transaction were down 2.4%) – the number of people shopping online was up a whopping 19.6%. So, even in a recession, the number of people shopping online was up almost 20%. Yes, they are spending less money, but when they do need to purchase something they are turning to the Internet. 

Habits are changing. As the economy gets better (and eventually it will), new shopping habits will be in place for people and e-commerce will once again be poised for growth.

So if your e-commerce has not been bringing in the numbers you had hoped for, now is the time to look at your website and start investing in it. The buyers are out there, and there will only be more of them in the coming years. Make sure your site is set up to convert as many visitors into customers as possible. If you focus on conversion and user experience now, your business will be set to grow.

Digital Marketing, Search Engine Marketing conversion rates, down economy, e-commerce, Online Marketing, online sales, Search Engine Marketing, Website Usability

Small business owners are the engine of the U.S economy, and as a group, they rightly have a great deal to be proud of. When it comes to their company’s website however, their past success can be a hindrance.

As someone who often works with small business owners, below are the 3 most common mistakes we correct on their websites.

Mistake #1: Too much information on the home page

Because they have so much personally invested in their company’s accomplishments they place everything, including the kitchen sink, on their home page. Every service, every product, every press item, they want to find a way for it to all be front and center. Unfortunately, that leaves a home page where nothing stands out and users have no idea where to look.

A properly designed home page creates interest and drives users further into the site. That’s it. The rest of the website provides additional detail in the areas, products, or services that interest the user.

A home page should introduce users to the company, and tell them quickly (within 3 seconds):

• What this company does
• Why they should spend more time on this site (Point of Difference)
• Where they should click to get more details for whatever product or service they are interested in.

Mistake #2: Pride and emotion driving website decisions

Many small business owners are emotionally invested in and proud of their businesses, as they should be. They have had to trust their instincts on the road to success.

When it comes to their website, for many it is outside their area of expertise. This is not true only from a technical standpoint, but from a business standpoint as well. This is one area where industry knowledge, instincts and knowing their customers may not be enough.

Understanding how users behave online is a critical component when making decisions that affect a website.

• Gather data (through Google Analytics or other analytic tool), analyze the data, and understand how people are interacting with your site.
• Do an online competitive analysis. Know who your competitors are when potential clients search for the products or services you provide. You may be surprised to find your online competitors are different from your offline competition.
• Get to know your online competitor’s websites. Are theirs easier to use, or easier to understand?

Armed with accurate data and not emotion, you can make decisions that are right for your business and your website.

Mistake #3: Website content written using internal company language

The best use of a website is as a place where potential customers, who are looking for products or services like yours but who don’t know you exist, can find you. The website will introduce your business to potential customers. If it speaks to users who have never heard of your company, you can rest assured it is useful to those that have.

In order to write content that speaks to complete strangers make sure you do not use:

• Internal company language (every business has some forms of short hand)
• Industry acronyms (you’ll lose out on those new to the industry)
• Colorful language that is cute or funny to those who know you (outsiders may not get it or find it cute)

Read your website content and ask yourself, if I were speaking to a total stranger at a party, is this exactly how I would describe my business? And if so, would they understand it or would I need to explain further. If you would need to provide additional explanation, then the content will not be clear to a new user. Unfortunately, online you will not have the opportunity to clarify, because the user will have already clicked off your site and on to a competitor’s.

Take some time to look at your website with fresh eyes the way a new visitor would. If you find your site has any of these common mistakes, rest assured that you are not alone. Then, create a plan to fix them. Once you have tackled these problems, you will see how much more powerful a business tool your website can be.

Digital Marketing, Website Design business to business, competitive analysis, Content, Online Content, Online Marketing, Small Business, Website Content, Website Design, Website Usability

It’s that time of year – the dreaded “pre-holiday” season. It’s when anticipation runs high and sales haven’t quite started to rev up yet.

We recommend that our clients use the month of September to get ready for November and December. That gives us (and them) enough time to check and double check everything. While there are countless items to check off the list, a few things move the sales needle the most.

It’s mid-October, so it’s crunch-time and every day really counts.  This isn’t meant as a comprehensive list. This is a “if you’re going to do a few things to get ready, these are the things to make sure you do” list:

1) Make sure you analyze last year’s numbers.

AdWords, Analytics and sales figures. You need to know what worked and what didn’t, specifically during the holiday season. Use that information to create your AdWords campaigns for this year.

It may seem like an obvious step, but some companies review month over month figures. More than any other time, it’s important to review year over year numbers, because the holidays are such an aberration for most ecommerce companies.

2) Get up to speed with your competition.

Read industry trades. Check your competitors’ sites. Have their websites changed? Understanding where they are right now and what the industry buzz is, can help you understand how robust your competition will be in the coming months.
 
3) Get your email-marketing schedule set now.

Even if all year long you’re able to work a day, a week, or a month ahead, the holidays move so quickly. You have to have a preliminary email-marketing schedule laid out, and get started on the graphics and messaging for these campaigns. The coming days will get busy. You should leave as little to the last minute as possible.

4) Create landing pages that complement your holiday AdWords campaigns.

Landing pages can help improve conversion rates, and are a critical part of the SEM process. Once again, if possible, look back to last year. Learn from what worked and what didn’t. Using the data available should help performance every year, regardless of the economy.

Online marketing is a fast moving industry, even in slow times. During the holiday season, every hour counts. Get in front of the process now, so you can have a successful, profitable, holiday season.

Digital Marketing, Search Engine Marketing AdWords, Ecommerce, email-marketing, holiday sales, Landing Pages, Online Marketing, Search Engine Marketing, sem